Customer Support

5-Star Support
for Your SME

Turn your clients into ambassadors. Our agents handle tickets, emails, chat and calls with excellence and responsiveness.

Multi-channel Tickets & Email Live Chat WhatsApp Business

< 4h resolution

average time

What's Included

Inbound calls, escalation, proactive callbacks.

Responses within 2h in your name, personalized tone.

Integration with Tawk.to, Intercom, Zendesk.

Opening, tracking, resolution and systematic closure.

Support via WhatsApp for a modern experience.

Customer satisfaction score and monthly NPS.

Analysis of channels, volumes and friction points.

Integration of your existing helpdesk or creation.

Agents trained on your products, policies and brand tone.

CSAT monitoring, coaching, weekly reports.

2-week trial — no commitment.